E-Governance creates a web of networks which positively impacts traditional public administration. Analyze.

Answer: Hints/Instruction:
Problems with Traditional Public Administration:

1. Red Tapism and inefficiency
2. Focus on secrecy and less accountability
3. Poor public service delivery
4. Hierarchy and complicated procedures inducing goal displacement.
5. Corruption
6. Risk Averse attitude of bureaucracy Positive Impact of e-Governance:
7. Increased efficiency and responsive systems.
8. Greater transparency and voluntary disclosure of information.
9. Government along with civil society monitoring public service delivery
10. Virtually Flatter organisation, possibility of direct access to government including prime minister via social media.
11. Formal economy leading to greater transparency
12. Decision making making in more transparent Web of Networks created by e-Governance playing a prominent role in increasing effective
    participation and governance –
13. Civil Society acting as an interface between the citizens and the government – ensuring effective accountability and reducing information asymmetry.
    Eg. NGOs collecting data from the government through RTI and later decemating that information in public for creating awareness.
14. Increasing autonomy and accountability of field level organisations in delivering public

goods and services. Eg.: Number of beneficiaries covered by PDS outlets in the rural and peri- urban areas, Evaluating the effectiveness of PHCs in providing immunisation and primary healthcare facilities.

3. Raw data for better policy making at the centre.
   Eg. with increasing UPI transactions, RBI/ government can create better policies. Aarogya setu app for delivering the vaccine drive.

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