Refund and Cancellation Policy
At ProdEgyIAS Education, we are dedicated to providing you with the best UPSC CSE preparation. To ensure a seamless experience for our students, we have outlined our refund and cancellation policy as follows:
- Cancellation requests are accepted if made within 12 hours of placing your order. However, once the course has started or live classes have commenced, we cannot entertain cancellation requests.
- Special promotional offers are exempted from cancellations. These offers may be tied to specific occasions or exams and are non-refundable.
- Refunds are only processed for accidental double payments on the same course. Please verify your transactions to avoid this issue.
- We recommend watching our demo videos before purchasing a course to ensure it meets your expectations. ProdEgyIAS is not responsible for dissatisfaction after course purchase.
- If there are technical difficulties on our end that disrupt your access to the course, we will provide the necessary assistance or a replacement course.
- Any changes or updates to the course structure or content will be communicated to you in advance.
- For any questions or concerns regarding our policy, please reach out to our dedicated customer support team, and we will be happy to assist you.
We appreciate your trust in ProdEgyIAS for your UPSC CSE preparation and aim to provide you with a wonderful learning experience. Our refund and cancellation policy is straightforward, ensuring fairness and clarity in all interactions.