Institutional Decision-Making and Ethical Responsibility in Public Administration

Overview

Public administration nowadays works more and more in fields characterised by ethical sensitivity, technical complexity, and uncertainty. The limitations of rule-based administration and the necessity of institutionalised, value-oriented decision-making are highlighted by end-of-life medical decisions, especially in cases of prolonged coma. The shift in administration from authority-based to knowledge-based governance is reflected in court orders involving medical boards.

Institutionalisation of Expertise

Individual managers cannot be fully rational or technically competent, as modern administration acknowledges. The idea of constrained rationality put forth by Herbert Simon emphasises the necessity of institutional procedures to enhance the quality of decisions. Medical boards serve as specialised organisations that reduce inaccuracy and arbitrariness by adding scientific evaluation to administrative judgement.

Administrative Accountability and Risk Management

Legal, moral, and reputational hazards are associated with end-of-life decisions. Administrators frequently behave in a risk-averse manner, which causes delays or inaction. In order to prevent fear of responsibility from taking precedence over compassionate governance, judicial monitoring offers structural accountability. Additionally, it assigns accountability to institutions rather than to people.

Ethical Governance Perspective

These situations highlight conflicts between moral obligation and procedural conformity. Sensitivity to human suffering is necessary for ethical administration; following files and regulations is not enough. Administrators must respond compassionately while maintaining legal defensibility according to the public interest doctrine. When excessive proceduralism prolongs suffering, it may become unethical in and of itself.

Administrative Challenges

  • Lack of consistent SOPs between states
  • Medical boards’ limited capacity and inconsistent quality
  • Inadequate cooperation between institutions
  • Insufficient ethical education for administrators

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About the Author: Jyoti Verma

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